🇧🇩 Built for Bangladesh businesses

One unified inbox for
Facebook · WhatsApp · Instagram
& more

Stop losing customers across 8 different apps. Central Desk brings every conversation, order, and payment into one beautiful workspace — with AI auto-reply in Bangla, bKash/Nagad in-chat, and Pathao/Steadfast built-in.

Start 15-day free trial See features
No credit card All features unlocked Cancel anytime বাংলা support
centraldesk.io/app/inbox
CD Central Desk
📥 Inbox 12
👥 Contacts
📡 Channels
📣 Broadcasts
🛒 Orders
💰 Wallet
R
Rashida Begum
দাম কত আপু?
2m
K
Karim Hossain
Order korte chai
5m
N
Nasrin Akter
📷 Photo
12m
দাম কত আপু?
এটার দাম ১৮৫০ টাকা, অফার চলছে ১৫০০ টাকা 🎉
Order korbo, COD ache?
Ji apa, Free COD Dhaka theke 24 ghonta-e 🚚
AI suggests: "Order confirm korte address ta pathaben please?"
8+
Channels supported
15
Days free trial
6+
Courier integrations
100%
Bangla supported
Every channel your customers use — connected
Facebook Messenger WhatsApp Business Instagram DM Telegram Email Live Chat SMS
Everything you need

A complete toolkit for customer conversations

From single FB page to multi-channel enterprise — 80+ features designed for Bangladesh businesses.

Unified Inbox

All channels in one beautiful 3-pane inbox. Switch context instantly, never lose a message.

  • Smart filters (Open / Mine / Unassigned / Pending / Resolved)
  • Real-time WebSocket — no page refresh
  • Channel-aware reply routing
  • Internal notes for team coordination
  • Quick replies with shortcuts

Bangla AI Auto-Reply

OpenAI GPT-4 + Anthropic Claude trained for Bangla, Banglish, and English. Auto-detects intent, sentiment, and urgency.

Multi-Channel Broadcasts

Bulk WhatsApp, SMS, Email & Facebook campaigns. Variable substitution, scheduling, delivery tracking, throttled sending.

bKash, Nagad, Rocket

Generate payment links right inside chat. Tokenized checkout, instant verification, COD workflow built-in.

6+ Courier Integrations

Pathao, Steadfast, RedX, Paperfly, eCourier, Sundarban. One-click booking, auto label print, real-time tracking, COD reconciliation.

Chatbots & Automations

Drag-drop flow builder. Trigger types: any message, welcome, keyword, after-hours. 8 event-based automations.

Team Collaboration

Role-based access (Owner / Admin / Agent / Viewer). Internal notes, @mentions, shifts, away mode, round-robin assignment.

Prepaid Wallet System

Top up wallet via bKash/Nagad/SSLCommerz. Auto-debit for SMS/Email/WhatsApp campaigns. Full transparent transaction log.

Order Management

Manual & chat-based order creation. Line items, discounts, shipping, tax. Agent assignment, status tracking, courier booking.

Unified CRM

Single customer profile across all channels. Tags, lifecycle stages, custom fields, order history, conversation history.

Real-time Analytics

Sales trend, channel mix, conversation volume, order status. First response time, CSAT, agent leaderboard.

WebSocket Real-time

Laravel Reverb-powered live updates. Messages appear instantly, no polling, no refresh needed.

How it works

Get started in 3 minutes

1

Sign up free

Create your workspace in 30 seconds. No credit card needed. Get 15 days of full Pro access.

2

Connect channels

One-click connect Facebook, WhatsApp, Instagram, Telegram. We handhold WhatsApp Business API verification.

3

Start replying

All conversations land in your unified inbox. Use AI suggestions, send broadcasts, accept payments — all from one place.

Pricing

Simple, transparent pricing

Start free for 15 days. Upgrade only when ready. Cancel anytime.

Starter
৳1,500 /month
৳15,000/year (save 17%)
Perfect for small businesses just getting started.
  • Facebook + WhatsApp
  • Webchat
  • 3 agents
  • Basic chatbot
  • Quick replies
  • Tags
  • Pathao + Steadfast
Start free trial
Most Popular
Growth
৳4,000 /month
৳40,000/year (save 17%)
For growing businesses ready to scale.
  • All channels
  • AI auto-reply (Bangla)
  • 10 agents
  • Advanced chatbot
  • Broadcasts
  • All couriers
  • bKash/Nagad/Rocket
Start free trial
Pro
৳10,000 /month
৳100,000/year (save 17%)
Advanced features for established businesses.
  • Everything in Growth
  • 30 agents
  • API access
  • Advanced analytics
  • Priority support
  • Custom integrations
Start free trial
Enterprise
৳25,000 /month
৳250,000/year (save 17%)
Custom solutions for large organizations.
  • Unlimited everything
  • White label
  • SSO
  • Dedicated server
  • SLA support
  • On-premise option
Start free trial
⭐ Trusted by 1,000+ businesses

Built for Bangladesh's growing F-commerce scene

Real stories from real business owners using Central Desk every day.

Amader 4 ta Facebook page + 2 ta WhatsApp number alada-alada manage korte hoito. Ekhon Central Desk e sob ek jaigai. Order miss hoy na, customer onek khushi.

SR
Shahriar Rahman Owner — Demo Fashion BD

Bangla AI auto-reply ta amazing! Agents jokhon busy thake, AI Bangla-te reply diye dey. Response time onek improve hoyeche.

FK
Fatema Khatun Founder — Sample Pharmacy

Wallet system + bKash payment-in-chat ekdom revolutionary. Customer chat thekei pay kore dey, no friction. Sales 2x baar hoyeche 3 month-e.

MA
Mahbub Alam CEO — Demo Electronics

Pathao + Steadfast integration onek time bachay. Order create thekei courier book kora jay. Live tracking customer-ke ami pathai automatically.

RB
Rashida Begum Owner — Boutique House Dhaka

Restaurant er jonno chatbot ta exact game changer. After-hours order receive korte pari ekhon. Customer wait kore na, AI immediate reply diye order ney.

TR
Tanvir Rahman Founder — Dhaka Foods

Instagram + Facebook + WhatsApp tin jaigatei amader customers ase. Eta ek jaigay dekhte para — agent productivity 3x improve hoyeche.

NA
Nasrin Akter Owner — Style Studio

Multi-agent assignment + internal notes-e team coordination onek easy hoye geche. Saturday-Sunday rotation kora jay, customer kokhono unattended thake na.

KH
Karim Hossain CEO — TechZone BD

Broadcast feature diye Eid campaign chalalam 5000 customer-ke. 30% conversion! WhatsApp template ready, just send. Wallet pricing transparent.

SA
Sumi Akhtar Founder — Beauty BD

Real-time inbox notification + WebSocket update onek smooth. Browser refresh lagena. Multiple branch er order ek jaigay manage kora jay.

AI
Anisul Islam Manager — Express Mart

Customer profile + order history + conversation all integrated. VIP customer chinte parchi sahaje, personalize service dite parchi.

KU
Kamal Uddin Owner — Premium Shop
FAQ

Got questions?
We've got answers.

Couldn't find your answer? Reach out — we reply within 2 hours during business hours.

WhatsApp us +880 1700 000 000
Email support hello@centraldesk.io
Trial period-e ki sob feature pabo?

Hae, 15 din-e Pro plan-er sob feature unlock — sob channels, AI replies, broadcasts, chatbots, automations, courier APIs. Credit card lagbe na.

Credit card lagbe na trial start korte?

Na, kichui lagbe na. Trial-er por upgrade na korle account paused hobe but data lost hobe na — anytime upgrade kore continue korte parba.

WhatsApp Business API setup koto somoy?

Standard plan-e self-service 1-3 din. Growth + Pro plan-e amra Meta verification handhold kori — 2-5 din-e ready.

Payment ki ki accept koro?

bKash, Nagad, Rocket, Card (SSLCommerz), Bank Transfer. Yearly subscribe korle 16% discount.

Multiple FB pages ba WA numbers connect kora jabe?

Hae, ek workspace-e multiple connect kora jabe. Plan onujayi limit (Pro plan-e 10 FB Pages, 5 WA numbers).

Wallet system kibhabe kaaj kore?

SMS, Email, WA campaign-er jonno wallet-e tk dhukate hobe age. Transparent rate (SMS ৳0.30, Email ৳0.05, WA ৳0.50). bKash/Nagad/Card diye instant top-up.

Data security ki rokom?

Channel credentials encrypted at rest. CSRF + SQL injection protection. Role-based access control. SOC2 audit Q3 2026.

Developer API ase?

Pro + Enterprise plan-e full REST API. Webhook receivers, REST endpoints, Zapier-style integrations.

🚀 Ready to start?

Apnar customer message gulo r r missed jabe na

15-din free trial — credit card lagbe na. Sob features unlocked from day one.

Start free trial View pricing
No credit card 15 days free All features
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